Privacy Policy

1. Who We Are

MEB Creativ LLC ("MEB Creativ", "we", "us", or "our") is an AI automation and agentic workflow agency based in Brooklyn, New York. We build automation systems, AI chatbots, data pipelines, and custom web solutions for small and mid-size businesses. This Privacy Policy explains how we handle personal information collected through our website (mebcreativ.com) and when you contact us about our services.

2. Information We Collect

We collect information you provide directly to us:

• Contact form submissions: your name, business name, email address, phone number, service interest, project description, and budget range.
• Email correspondence: any information you include when emailing us directly.
• Calendly bookings: scheduling data managed by Calendly (subject to Calendly's own privacy policy).

We do not use tracking pixels, advertising cookies, or third-party analytics. Our website does not use Google Analytics or any behavioral tracking tools.

3. How We Use Your Information

We use the information you provide exclusively to:

• Respond to your inquiry and evaluate whether we're a good fit for your project.
• Schedule and conduct discovery calls.
• Prepare project proposals and deliver contracted services.
• Send you relevant follow-up communications directly related to your inquiry.

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

4. How We Store and Protect Your Information

Contact form submissions are delivered to our business email accounts via Formspree (a third-party form processing service). Email data is stored within standard email systems (Gmail). We apply reasonable security practices to protect your information and limit access to it.

We retain contact and project information for as long as necessary to fulfill the purpose it was collected for — typically the duration of a client relationship plus a reasonable period afterward for record-keeping.

5. Third-Party Services

Our website may integrate with the following third-party services, each governed by their own privacy policies:

• Calendly — for scheduling discovery calls (calendly.com/privacy)
• Formspree — for processing contact form submissions (formspree.io/legal/privacy-policy)
• Google Fonts — for loading web fonts (fonts.google.com)
• LinkedIn / Instagram — external links to our social profiles; clicking these takes you to their respective platforms

6. Cookies

Our website does not use tracking or advertising cookies. The only cookies that may be set are strictly functional cookies from third-party embeds (such as Calendly's scheduling widget) which are necessary for those features to operate.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to any legal obligations we may have to retain it.
• Opt out of any marketing communications (note: we do not currently send marketing emails).

To exercise any of these rights, contact us at the email below.

8. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out directly: